Our commitment to Privacy
Xtudr App is committed to respecting your privacy and protecting your personal data.
We will be completely transparent about the data we collect and the use we make of it.
We will use the data you provide us for the purposes described in our Privacy Policy, including those who are there to provide you with the services you have requested and improve your experience with Xtudr.
We will also use the data to try to get to know you better so we can send you relevant offers.
If you tell us that you do not want to receive commercial communications, we will stop sending them to you. Of course, We will continue to send you important information related to a product or service you have purchased to keep you informed about your hiring.
We will send you information when it is relevant to the product or service you have purchased, in order to keep you informed about it.
We will take the necessary measures to protect and keep your information safe.
We will respect your data protection rights and try to give you control over your own information.
You can access our Privacy Policy to help you better understand how we use your data personal. In it we explain in more detail the types of personal data we collect, how we collect, for what purposes we can use them and with whom we can share them.
Throughout the Privacy Policy you will find a number of specific examples of why and how we use your personal information. If you have any questions, please contact us by writing to our Data Protection Officer through the postal address to Data Protection Officer, Calle Amor de Dios 11 3 D, 28005, Madrid, Spain.
Without prejudice to the rights that correspond to you under the applicable laws, the Privacy Policy Privacy and the above information are not contractual in nature nor do they form part of your contract with us.
Responsible for the Processing of Personal Data
All personal data processed by Xtudr in relation to this Privacy Policy are controlled by Wild Networks SL, which is considered responsible for the processing of your data personal under the data protection laws of the European Union and Spain. Our address is Street Amor de Dios 11 3 D, 28005, Madrid, Spain.
Any service provider, such as the online payment system, will be responsible for the treatment individually. You can access the privacy policies of these providers by going to directly to them.
What do we understand by personal data?
Personal data is understood to be data that identifies you or could be used to do so, such as example your name, contact details and your purchase history. It may also include information on how use our website and mobile applications.
When does this policy apply?
This Policy is applicable to the personal data that we collect, use and process within the framework of your relationship. with us as a client or potential client, including when you use our services, when you browse on our website, and when you contact our service agents or call centers.
When we refer to the fact that others are responsible for the treatment in the section Responsible for the Processing of Personal Data o With whom do we share your personal data? You should consult your privacy policies for more information.
How can you protect your personal data?
We take great care to protect the personal data you provide to us. Next you Here are some steps you can take to keep your data safe.
Do not share login details for access to the private area of Xtudr.
To ensure that your access to the private area of our website and mobile applications, do not share your access codes with anyone. When you finish using the website, online services or applications For mobile, you must log out if someone can access your computer or device. This is especially relevant if you use a publicly accessible computer.
Be cautious and protect yourself against Internet fraud and «Phishing».
There is a practice of fraud through the Internet known as «Phishing», which consists of obtaining illegal personal data by deception. Unsolicited emails are sent to people included in lists obtained illegally by third parties, and their recipients are asked to enter or confirm bank details or passwords on a cloned or fake website.
When do we collect your personal data?
We collect personal data about you whenever you use our services (whether provided by us or by other companies or agents acting on our behalf), including when you use our website or when you interact with us by electronic means.
For more information see «What types of personal data do we collect and retain?» to continued.
In addition, we may receive personal data about you from third parties, such as:
Companies that we have contracted to provide you with a service.
Companies that provide us with data under privacy policies that provide for information to be shared with Xtudr.
What types of personal data do we collect and retain?
When you use our services you will have to provide us with your personal data or that of the person or people who are going to use our services.
We collect the following categories of personal data:
Data that you provide to Xtudr to complete and manage a service that you have requested from us.
Your name, address, email, date of birth, gender, passport or document number national identity, account details and payment information.
Data about your online registration and other interactions.
We will retain your data to ensure correct interaction with you if you have registered with us, whether through our app or another customer or loyalty program.
We will keep your data in the event that you have participated in any contest or promotional action, or have interacted with us through social networks.
Data about your use of our website and mobile applications.
To help us personalize your data and improve our website we use cookies and similar technologies to collect information about your searches and the content you have visited on our website, such as example the website from which it comes, or banners and links that appear on our partners’ websites commercials.
We will use the web usage data stored in the cookie to understand you as a customer. This Information could include, if you have entered it on our website, details about any reservation or name of passenger, in case of use of your registration data associated with your Xtudr account.
From your usage data we will be able to know that you have visited Xtudr.
Information about the location of your device if you have been browsing Xtudr or using our application mobile. (This is your IP address. An IP address, i.e. Internet Protocol Address, is a numerical code that may act as a unique identifier for your computer or other device that may be disabled on your device.)
Identify the country from which you access the website or application, which will allow us to offer you content of greater relevance and use appropriate language.
If you have given us your consent, we may use the functionality of your device (e.g. Bluetooth, Wi-Fi and GPS) to determine your location in order to offer you a personalized service (may access or change this option by modifying your device’s location settings).
When and why do we collect «sensitive personal data?»
Certain categories of personal data, such as those relating to racial origin, ethnicity, religion, health, sexual orientation or biometric data, constitute special categories of personal data that require additional protection in accordance with European Union data protection regulations and are considered «sensitive personal data». We always try to limit the circumstances in which We collect and process data of this nature. The following are examples of situations in which we could collect and process sensitive personal data:
Where you have chosen to provide us with such information for any other reason or we have been provided by a third party.
What do we use your personal data for?
The main purposes for which we process your personal data are set out below:
To process all issues related to your tastes on the web and provide you with services requested.
To send you status updates and service or operational communications about the service hired.
We may send you a communication informing you that your profile could be deactivated if you have been 15 days without accessing the website.
To stay in touch with you.
To ensure your security and comply with certain legal requirements applicable to Xtudr as a service contacts for adults.
To provide you with services that fit your needs and offer you more personalized treatment.
We may update and share non-personal data with our agency. communication, to offer advertising from our partners and third parties, tailored and of interest, in our websites, and applications.
To carry out analytical work and market studies.
We will analyze the way in which customers use our sales channels, products and services, to know how to improve the service we offer and encourage customers to use the full range of our products and services.
To carry out marketing activities and keep you informed about Xtudr products and services.
We may send you information about our products and services by email or message. text.
We may adapt the content of our websites, applications, emails and other communications, to ensure that they are of the greatest possible interest to you.
Understand your search preferences and offer you personalized results.
To send you updated information and communications.
Even if you have opted out of receiving commercial information, we may continue to send you communications about the services you have contracted.
We may also send you communications about services you have used, for example, if you have had any difficulty or problem and we want to contact you proactively to resolve it.
To improve our website, products and services.
We may track how you and other customers use our website, so we can Identify ways to improve your browsing experience.
For management and administration purposes.
We may use and retain your personal data, including your purchase history, for purposes administrative tasks, which may include, for example, accounting and billing tasks, auditing, verification of credit cards or other payment cards, fraud control (including the use of credit reporting agencies and payment card validation checks) testing, maintenance and systems development.
When will we send you commercial communications?
When we collect data directly from you we may ask you whether or not you wish to receive our commercial communications or be part of Xtudr. In this sense, keep in mind that these commercial communications may be about our products and services that may be of interest to you and, Sometimes, they may be commercial communications that promote the products and services of others. members of our group or a third party (for example, those of our business partners).
We will respect your decision regarding which communications you wish to receive and the means by which we send them. you will receive.
How can you change the type of commercial communications you receive and the way you receive them?
If you decide that you no longer want to receive commercial communications, you can change your mind at any time. moment. Below we describe the channels enabled to stop receiving communications commercials:
If you are a member of Xtudr you can change your privacy preferences at any time by modifying your online profile, accessing your private area in Xtudr or writing to us at the postal address Delegate of Data Protection, Xtudr, Calle Amor de Dios 11 3 D, 28005 Madrid, Spain.
In addition, all commercial communications that we send to you by email will have an option to «unsubscribe» which will allow you to stop receiving electronic communications of a commercial nature. We try to process requests to stop receiving commercial communications within 10 days. business days from the time we receive them, however, it is possible that you will receive some commercial communication during that period.
Please note that if you tell us that you no longer wish to receive commercial communications, you will continue to receive communications (such as those described above) related to the products and services you have contracted, such as to send you an update on its status. If you are a member of Xtudr, we will continue to keep you informed about issues that affect your membership on the website and sending you relevant information that affects the contracted services. If you ask us to stop sending you commercial communications, please note that we will retain your personal data for the purpose of indicate that you do not wish to receive commercial communications.
What is the legal basis for processing your personal data?
Xtudr will only process your personal data when there is a legal basis to do so. The legal basis will depend of the reason or reasons why Xtudr collects and needs to use your data. Under the laws of protection of EU data as well as local data protection laws in almost all cases the legal basis will be:
Because we have to use your data to process your purchase.
Because your personal information to operate and improve our business as an adult dating website is is among the legitimate interests of Wild Networks SL as a company.
Because Xtudr needs to use your personal data to comply with a legal obligation.
To protect your vital interests or those of others.
Because you have given your consent for Xtudr to use your personal data for a purpose concrete.
Additional information on each legal basis can be found below.
If the processing of your data is subject to any other law, the basis of the data processing may be different from that set out above, and in those circumstances may rely on your consent in all cases.
How long do we keep personal data?
We will keep your personal data for as long as it is necessary for the purpose for which it is stored. being subject to treatment. For example, when you make a purchase with us, we will retain the information related to it in order to be able to process the specific services that you have requested and, subsequently, during the time that allows us to manage or respond to any claim or query related to the purchase. We may also retain such information to continue improving your experience. with Xtudr and ensure you receive any benefits from our loyalty programs.
We will actively review the data in our possession and securely delete it after the deadline prescription applicable in each case. In some things we will anonymize the data when it no longer exists legal, business or customer-related need to retain it.
Performance of a contract with you
Xtudr will need to use your personal data to complete any purchase you have made with us. By For example, we will need to use data such as your contact details and payment information to provide you with the contracted services.
We will perform analytical work and use databases to personalize your experience.
When necessary for the exercise of legal actions.
Compliance with legal obligations
There are situations where Xtudr is subject to certain legal obligations and needs to use your data personal to comply with said obligations.
Consent
Alternatively, we may collect and process your personal data where you have specifically provided your consent.
We may ask you to inform us of additional aspects relating to your profile when you use our application or analyze to personalize our interaction with you.
If the basis for the processing of your personal data is your consent, you may revoke it at any time. moment, by modifying your preferences through your Xtudr online profile or by contacting Contact us through the address Data Protection Officer, Xtudr, Calle Amor de Dios 11 3 D, 28005, Madrid, Spain.
With whom do we share your personal data?
We may share your personal data with our group companies, including Hardkinks.com.
You will only receive commercial emails from other companies in our group when you have provided your consent to these companies.
We may also disclose your personal data to the following third parties, for the purposes described below. continued:
If you are a member of Xtudr or another partner loyalty program, we will share information with our partners so that we can manage the loyalty program benefits to which you are entitled.
Credit and debit card companies, credit reporting agencies and credit service providers fraud control, to process payments and (where necessary) carry out fraud checks.
In response to legal requirements from governments and law enforcement.
Third party service providers that we hire to provide services, such as to carry out carry out marketing initiatives or conduct customer surveys on our behalf.
Third parties, such as law firms and courts, to enforce or enforce a contract with you.
Third parties, such as police and regulatory authorities, to protect our rights, property, or the safety of our customers, employees and assets.
Third parties to whom we provide website usage data (but not your personal data) so that they have knowledge that you have visited our websites (see the section «How we use cookies and other methods for the collection of data on the use of websites» above»).
When necessary to comply with a legal obligation in any jurisdiction, including when such obligation arises from an action or omission of Xtudr (for example, our decision to operate in a certain country or a decision related to it).
We do not market your personal data to third parties and only allow third parties to send you commercial communications if you have given your consent to do so.
To which countries will your personal data be sent?
Your personal data may be sent to third parties located outside the country in which you are located. located in and outside the European Economic Area.
The nature of our business means that it is often necessary to send your personal data outside of the European Economic Area to manage the services related to your purchase. This happens because our business and the third parties identified in the section «Who do we share your personal data with?» They carry out operations in countries around the world. For example, when flying outside the Economic Area European, your personal data will be transferred to border control and immigration authorities located outside these territories.
We may also transfer your personal data to third parties located outside the country in which you are, so that they provide us with services related to the products and services that you have requested.
What rights do you have and how can you exercise them?
In accordance with European data protection regulations, and local data protection regulations data, you have the following rights.
Access
You can request a copy of all your personal data that Xtudr holds about you. No application supplement to that request.
If you are a member of Xtudr, you can access your personal data through your personal account.
Rectification
You can modify your personal data when it is inaccurate.
If you are a member of Xtudr, you can rectify or edit your personal data through your account staff.
Deletion
You can request the deletion of your personal data.
Opposition
You can request that your personal data not be processed.
Limitation to treatment
You can request the limitation of treatment in the following cases:
During the verification of the dispute on the accuracy of your data.
When it is an illicit treatment, you oppose the deletion of your data.
When Xtudr no longer needs to process your data but you need it for the exercise or defense of claims.
When you have opposed the processing of your data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest, while verifying whether the legitimate reasons for the treatment prevail over yours.
Portability
You can download in electronic format the personal data that you have provided us through your space private from your Xtudr account, and also request those others that have been obtained from your relationship contractual with Xtudr, as well as to transmit them to another entity.
The request must be made in writing and contain the following information:
Your name and postal address.
Data that is the subject of your request.
Any data that helps us locate the data that is the subject of your request.
You will also need to provide:
A photocopy of your passport or national identity card, so we can verify your identity and a third party does not fraudulently exercise your rights.
Your signature and the date of the request.
If you submit the application on behalf of another person, it will be necessary, in addition to the above, to provide a authorization signed by said person.
Send your request to:
Data Protection Officer (DPO)
Xtudr
Calle Amor de Dios 11 3D
28005, Madrid, Spain.
You can contact the Data Protection Officer through the email address email app@xtudr.com
Remember that if you consider that the exercise of your rights has not been satisfied, you can contact the Data Protection Officer at app@Xtudr.com or file a claim with the Protection Authority of corresponding Data.